Field Guide I Lodge Anchor Couple, Philippolis

Lodge Anchor:

Duties:

Meticulous in all aspects of managing the lodge

Managing, Overseeing Staff with the General Manager

Staff training and development

Assisting the marketing manager to get content for social media

Hosting Duties

Allocation of Airport Transfers

Assistance around the lodge in other departments if needed

Stock control and stock takes

Manage the housekeeping and front office departments in conjunction with HOD

Ensure the lodge maintains the required standards aesthetically

Assist with Events planning and execution

Assist with menu planning and cost control

Requirements:

Grade 12

A formal qualification will be an advantage

At least 2+ years’ experience in a high-end lodge environment

Valid RSA Driver's License will be an advantage

Computer literate

Exceptional Guest Relations skills

Ability to manage staff

Understanding and ability to manage the different departments

Ability to plan ahead and problem solve

Financial experience in budget control, stock takes and stock control

Mature and responsible

Well spoken, well-groomed and presentable

Strong leadership capabilities

Positive attitude and approach toward teamwork

Hands on approach towards the guest experience

Ability to take initiative and problem solve

Excellent guest interaction skills

Passionate and pro-active towards personal growth and training

Field Guide: Duties:

Conducting guided safaris, for international guests we specialize in exclusive and photographic safaris

Ensuring the safety, comfort, and enjoyment of guests throughout their safari experience Hosting guests with professionalism and enthusiasm, providing informative and engaging insights

Facilitating guest transfers to and from safari destination when required

Creating compelling content for social media platforms through still and video photography

All other basic duties on the reserve and in the lodge.

Requirements:

Grade 12

Minimum FGASA Level 1 (NQF Level 2) qualification

At least 3+ years’ experience in a similar position

DEAT registration

CATHSSETA registration

First Aid Level 1 certification

Rifle Competency for wildlife management and guest safety

Valid Driver’s License with PDP (Professional Driving Permit)

Own vehicle for personal transport

Experience in wildlife photography is an added bonus.

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