Receptionist / Administrator, Durban

The Ideal Candidate must be avaialble to start immediately.

Minimum requirements for the role:

• The successful candidate must have a Matric with good attention to detail.
• Previous experience having worked as a Receptionist managing the reception as well as having strong administration duties is essential for the role.
• Computer literacy is essential with good working knowledge of Microsoft packages ( Excel)
• The successful candidate must have excellent written and verbal communication skills as well as time management, organisational and customer services skills.
• Must have excellent telephone skills and polite telephone manner.
• Must be able to multi-task by listening and taking notes whilst working under pressure.
• Must always be presentable, professional and courteous.
• Must be a team player and be able to work in a fast-paced environment.
• Previous experience having worked on pastel is preferred but not essential as the company is happy to train the person.

The successful candidate will be responsible for:

• Attending to walk-in clients and visitors, greeting them with a positive and helpful attitude and directing them appropriately.
• Handling queries and complaints via phone, email and general correspondence.
• Answering the switchboard in a professional manner, and transferring and routing calls as necessary.
• Taking and ensuring that messages are passed to the appropriate staff member on a timely basis.
• Receiving, sorting, distributing and handling all queries received.
• Managing and ordering office supplies such as stationery, factory PPE, water machine top ups, cleaning supplies and keeping inventory of stock.
• Performing office administrative duties.
• Receiving orders via mails, messages or phone calls and capturing it into the order book.
• All other related duties