Tracking Clerk, Durban

A leading transport company based in  Mayville, Durban  SA requires the services of a Tracking Clerk.

Minimum qualifications and experience:

• Grade 12 or equivalent qualification
• 3 to 5 years of Tracking systems and Microsoft Programs – Excel and Word
• Be able to work shifts, including weekends
• Must have own transportation 

Key responsibilities :

• Ensuring driver/cargo safety with proactive and continuous monitoring
• Knowledge of route planning and mapping nationally
• Monitor alerts and ensure that these acted upon immediately to determine security risk.
• Monitor violations and ensure that the nature of violations are communicated and resolved.
• All potential risks are identified, communicated and all necessary corrective action taken to contain or mitigate the risk.
• Effect security and safety protocols during potential threat situations.
• Maintain records for all communications pertaining to tracking and monitoring
• Create and update route maps with distances, duration of travel and identified route hazards.
• Log all incidents and effect emergency procedure for each type.
• Compile monthly kilometers report for each group.

• Vehicle tracking, Taking vehicle bookings, Invoicing, emailing invoices , handling customer queries, filing , scanning documents to digital cabinet, assisting with switch board, taking orders, dispatching and returning vehicles on the system, creating initial agreements ,verifying documents for invoicing, running daily and monthly reports, reconciling reports