Assistant Store Manager, Durban

Our reputable FMCG Retail client is seeking an Assistant Store Manager to join their team in Umhlanga, Durban.

Salary: R 12000.00 CTC + Commission

KEY PERFORMANCE INDICATORS (KPIs)

• STORE TARGET AND PERSONAL TARGET
• UPI (UNITS PER TRANSACTION)
• CONVERSION RATE
• COMPLIANCE WITH POLICIES AND PROCEDURE
• MAINTAIN HIGH STANDARDS OF PROFESSIONALISM AND CUSTOMER SERVICE (FERRARI EXPERIENCE)
• VISUAL APPEAL / MERCHANDISING OF STORE 100 %

Purpose of the Job: Providing excellent customer service to clients, performing all activities associated with selling, stocking, and ordering merchandise. The incumbent is target-driven in order to reach maximum sales.

Requirements:

• Matric
• Basic Knowledge of arithmetic
• Computer literate
• 2-3 years experience in retail
• 2-3 years experience in a leadership role within retail
• Good communication and presentation skills (written and verbal)
• Good problem-solving skills and a creative approach to new ideas
• High level of organisation
• Good team-working skills
• Target driven.
• Self-motivated
• Adaptability
• Stress management

Responsibilities:

Shop/ Store Maintenance:

• Participate in the day-to-day running of the store.
• Ensure the store and displays are clean and tidy at all times.
• Receiving deliveries, unpacking, and re-shelving or storing stock on the manager's instruction
• Replenishing shelves
• Assist with regular stock checks and stock takes.
• Assist in changing displays of shop stock.
• Being vigilant at all times and help minimize stock loss.

Sales/ Transactions:

• Operating the till and accurately handling cash/ card transactions under the Manager's supervision or instruction
• Assist with cashing up procedures.
• Meeting sales targets on a weekly/ monthly basis

Customer Service:

• Assisting customers with locating merchandise, offering advice, answering queries or concerns
• Keeping up to date with product knowledge
• Informing the public of any sales or new stock
• Constantly update customer base

General:

• Opening and Closing of the Store
• Refer any issues regarding customer care to the Store Manager
• Housekeeping
• Adhere to Health and Safety practices/ codes.
• Adhere to Company policies and procedures.
• Any ad-hoc duties as required from time to time.

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.