MCH Administration Officer, Melbourne

MCH Administration Officer Whitehorse City Council Nunawading, Melbourne VIC Administrative Assistants (Administration and Office Support) Government to Local (Government and Defence) Part time Add expected salary to your profile for insights 75k to 79k per annum pro rata + 12% Superannuation Part Time – 3 days/week (Mon-Wed) Rewarding opportunity to support families in the Whitehorse municipality At Whitehorse City Council, community is at the heart of everything we do.  To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our organisation focus on: Excellent Customer Experience and Service Delivery Great Organisational Culture Innovation and Continuous Improvement Good Governance and Integrity Long Term Financial Sustainability We are a highly collaborative team working in an agile and fast-paced environment underpinned by our organisational values and a service driven approach. The role: Reporting to the Senior MCH Administration Officer you will: Provide high quality and timely administrative support to the Maternal and Child Health [MCH] Service and the staff delivering programs within the Unit. To operate as an effective and customer-oriented member of the MCH team. To liaise with other departments and agencies to identify opportunities for ongoing improvement in the provision of internal and external customer service. About you: As an MCH Administration Support Officer, you will be the operational backbone of our Maternal and Child Health (MCH) Service, providing high-quality and timely support within a fast-paced, solution-focussed team. You will thrive in a dynamic environment where you are the first point of contact, delivering excellent customer service and professional advice to a diverse range of internal and external stakeholders. Your role is pivotal in ensuring the smooth delivery of clinical services by accurately managing client records, coordinating complex appointment calendars, and identifying opportunities for ongoing service improvement. Working with minimal supervision, you will use your initiative to resolve daily challenges, ensuring our MCH service remains a responsive and high-performing resource for the community. Please note that this role is required to work Mon-Wed. In return, we will offer: The ability to make a difference to Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse.  Every day you really will see how the work you're involved in benefits the diverse community. Great working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance. An extensive Health and Wellbeing offering – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges. Career opportunities – engaging work and the opportunity to apply your skills and experience. Transformation to We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement. Reward and Recognition to extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 3 March 2026.