District Branch Manager (KZN), Durban

JOB TITLE:

District Branch Manager

LOCATION:

KZN

EMPLOYMENT TYPE:

Permanent

WORKING HOURS:

Monday to Friday: 08h00– 17h00 Saturday: 09h00 – 12h00 (6-day work week)

Role Overview A well-established organisation within the funeral insurance sector is seeking a driven and self-motivated

District Branch Manager

to lead and manage a sales network within the KZN district. This is a senior operational and people-management role, suited to an individual with strong leadership capability, industry experience, and a results‑driven mindset.

Key Responsibilities

Appoint, lead, and manage a team of Sales Managers in line with business requirements

Plan and execute marketing strategies aligned to organisational sales objectives

Drive performance against agreed recruitment, sales, and retention targets

Manage underperformance and implement corrective action plans where required

Ensure full compliance with relevant legislation, including FAIS, insurance regulations, and data privacy laws

Engage regularly with senior sales leadership to review and report on district performance

Support Sales Managers with the establishment and management of private sales facilities

Oversee daily business operations and ensure all administrative requirements are metEnsure all sales staff are adequately trained, competent, and authorised to advise clients

Manage debt control and negative commission movements

Compile and submit weekly operational and performance reports

Minimum Requirements

Grade 12 or equivalent qualification (essential)

Minimum of 4 years’ proven experience within the Funeral Insurance industry

Strong administrative and customer service background

Excellent written and verbal communication skills in English

Computer literacy with proficiency in MS Office (Excel, Word, Outlook)

Minimum typing speed of 25 words per minute

RE5 qualification (advantageous)

Additional languages will be advantageous

Experience within the broader Financial Services sector will be beneficial

Skills&Attributes

Professional, approachable, and service‑oriented communication style

Strong time management and attention to detail

Self‑motivated with the ability to work independently and within a team

Resilient and able to perform under pressure and tight deadlines

Proactive, organised, and solution‑driven

Additional Information

A 6‑month probation period will apply

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