Shift Medical Administrator, Durban North, South Africa

A well-established organisation in the healthcare sector is seeking a dedicated and detail-oriented Shift Medical Administrator to join their team. This role is ideal for someone who thrives in a fast-paced environment and is able to manage administrative duties efficiently while supporting medical staff and patients.

Key Responsibilities:

• Manage patient admissions and discharges
• Capture and maintain accurate patient records and medical data
• Handle medical aid authorization and billing processes
• Coordinate appointments and support clinical staff with scheduling
• Ensure all documentation is completed accurately and timeously
• Liaise with patients, medical professionals, and external stakeholders
• Maintain confidentiality of patient information at all times
• Assist with general administrative duties during shifts

Minimum Requirements:

• Previous experience in a medical or healthcare administration role
• Knowledge of medical terminology and medical aid processes
• Strong administrative and organisational skills
• Excellent communication skills (written and verbal)
• Ability to work shifts, including nights, weekends, and public holidays
• High attention to detail and ability to work under pressure
• Proficient in Microsoft Office (Word, Excel, Outlook)

Key Competencies:

• Strong multitasking ability
• Professional and empathetic approach
• High level of accuracy and confidentiality
• Ability to work independently and as part of a team
• Strong problem-solving skills