Residence Manager, Durban

Key Responsibilities Operational Management (Student Accommodation Jobs South Africa)

Oversee daily operations including maintenance, cleaning, and security

Ensure compliance with health, safety, and fire regulations

Manage lease agreements, check‑ins/outs, and room allocations

Monitor occupancy levels and support vacancy management

Community Engagement&Student Experience

Plan and execute social, cultural, and educational programmes

Create and manage student engagement calendars

Build strong relationships with students and stakeholders

Promote an inclusive and positive residence environment

Student Support&Wellbeing

Act as first point of contact for student concerns and emergencies

Manage incidents, reporting, and follow‑ups

Support student wellbeing and refer to appropriate services where needed

Mediate conflicts and enforce residence rules fairly

Communication&Engagement

Manage resident communication channels including WhatsApp groups

Share updates on events, operations, and community matters

Ensure clear and consistent communication with residents

Administration&Reporting

Maintain accurate records of student data, incidents, and maintenance logs

Prepare reports on occupancy, budgets, and operations

Assist with budgeting and cost control

Minimum Requirements

Diploma or Degree in Social Work, Education, Hospitality, Business, or Property Management

Minimum 5+ years’ experience in student accommodation, hospitality, or community‑focused environments

Experience in property or facilities management (advantageous)

Strong understanding of student housing operations

First Aid certification and valid driver’s licence (preferred)

Key Skills

Strong interpersonal and communication skills

Conflict resolution and crisis management ability

Emotional intelligence and student support capability

Event planning and community‑building skills

Strong organisational and administrative ability

Tech‑savvy (Microsoft Office, CRM systems, social platforms)

Location Durban, KwaZulu-Natal, South Africa

Role Type Live-in | Full-time | Student Accommodation | Residence Management

Why Apply

Live and work within a dynamic student accommodation environment

Make a meaningful impact on student experience and wellbeing

Join a growing and people‑focused organisation

Opportunity to grow within property and student housing management

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