Allied Health Receptionist, Administrator, Melbourne

Allied Health Receptionist, Administrator at TT Psychology TT Psychology Melbourne VIC (Remote) Medical Administration (Healthcare and Medical) Full time Add expected salary to your profile for insights Low application volume Our therapeutic hub in Elsternwick, Melbourne, seeks a detail-oriented and reliable individual to enhance our administrative support team. At TT Psychology, our environment thrives on quality psychological care, offering comprehensive support to a diverse cohort, ranging from children and adolescents to adults and families navigating mental and emotional health complexities. We are looking for a friendly and reliable person who can perform reception and administrative duties. This is a full - time position. About the Role: You will create a welcoming first impression for our patients, providing them with seamless reception and administration support. As the linchpin of our clinic’s daily operations, your role involves: Being friendly and professional. Efficient handling of scheduling and appointments via Halaxy and Outlook software (training provided). Effective communication with our patients, including those with specific mental health conditions. Handling all emails and scans and liaising with the practitioners for other administration duties as required. Receive and convey messages accurately in writing, verbally, and electronically. Liaise with clinic staff Data entry, Admin and mail duties Ability to manage multiple practitioner's schedules with high accuracy Confidence managing high email volumes without insights This is a remote, work from home position (ability to attend clinic once a month is required). We Offer: An encouraging workplace that values your well-being. Collaborative environment with enthusiastic professionals. An opportunity to make a meaningful contribution to healthcare. A very supportive space that will provide training and continual professional support. Important work/ life balance Preferred Experience: While we value a good heart and a warm smile, the following will help you succeed in this role: Experience and knowledge of the allied health space including MHCP’s and referrals. Proactive communication skills, fostering serene and supportive client interactions. Astute multitasking and organisational prowess. Adaptiveness in our nurturing yet dynamic clinical setting. A genuine empathy for mental health challenges. A desire to further the team’s shared goal of clinical excellence. Essentials: Familiar and confident with IT and computer programs High attention to detail is a must! Ability to keep confidentiality This is a remote position (working from home) but the ability to attend on site meetings once a month (sometimes more often) is essential. Reliable high-speed internet Private, confidential workspace Own computer Ability to communicate proactively, including flagging incomplete tasks or when support is needed Current working with children's check and police check Salary: 30 per hour Hours: Monday - Friday: 8:30am - 5:30pm. 40hrs per week If you share our passion for making a real difference in mental health care and have the skills to complement our team, Together, let’s streamline the pathways to mental wellness for our community. TT Psychology is an equal opportunity employer and we celebrate diversity and inclusivity in our workforce.