Debtors Manager, Durban

Debtors Manager | KwaZulu-Natal Hire Resolve

is seeking a high-caliber

Debtors Manager

to take regional accountability for the KwaZulu-Natal portfolio of a leading property and student housing group. This role is perfect for a strategic collections professional who excels at managing complex funding landscapes, university relationships, and high-volume leasing operations.

Key Performance Areas:

Collections&Arrears Management:

Drive regional debt recovery strategies to ensure cash is collected as it falls due. Oversee the entire credit control lifecycle, including delinquency management and legal escalations.

Leasing&Occupancy Optimization:

Ensure all buildings within the KZN region are fully let at approved rental levels. Manage the leasing execution process and monitor tenant movement to maintain optimal occupancy.

Funding&Bursary Coordination:

Act as the regional expert on university funding (NSFAS, etc.) and bursary cycles. Maintain close relationships with financial aid offices to ensure billing alignment and timely payment disbursements.

Accreditation Support:

Oversee the university accreditation process for regional buildings, ensuring all health, safety, and institutional requirements are met to maintain "approved" status.

Team Leadership:

Provide direction and supervision to the regional debtors and leasing teams, conducting performance reviews and driving a culture of accountability.

Regional Intelligence:

Monitor market trends, funding policy changes, and academic calendars to provide management with actionable insights regarding cash flow risks.

Requirements:

Experience:

5–8 years of experience in Debtors/Credit Management, specifically within the

Property or Student Accommodation

sectors.

Leadership:

Proven track record in a supervisory or managerial role, managing multi-disciplinary teams.

Industry Knowledge:

Deep understanding of

NSFAS/Bursary funding models

and university accreditation processes is a significant advantage.

Technical Skills:

Proficiency in property management software and advanced MS Excel.

Attributes:

Strong negotiation skills, a results-driven approach to collections, and the ability to manage complex stakeholder relationships (Universities, Funders, and Tenants).

Location:

Must be based in

KwaZulu-Natal

and able to travel within the region as required.

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