Banqueting Floor Manager, Ballito

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US? Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined.

Description: The Banqueting Floor Manager manages all aspects of a conference, banquet or event, including set up, menu selection, food presentation, serving and clean-up while focusing on detail and quality presentation and customer service. As and when required, he/she also supervises any other F&B Operations (Restaurant, Room Service etc). The Banqueting Floor Manager will also be required to optimize sales and provide leadership to the team to ensure targets are met.

Minimum Requirements:

Matric

1– 2 year Banqueting Floor Management experience

Hands on Problem Solving approach and the ability to remain calm under pressure

Experience in Hotel management software and Point of sale software

Ability to work as part of a team, as well as independently

Effective communication with members of staff as well as Guests of the Hotel

Honest and trustworthy beyond approach

Great attention to detail

Presentable and well spoken

Team Player who leads by example

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