Key Account Manager (Licensing and Connectivity), Durban

Our Client in the ICT and Technology Industry is seeking to employ a Key Account Manager – Channel, Licensing and Connectivity to join their team based in Durban.

An awesome opportunity awaits!

Requirements:

• Minimum 5 years' experience in ICT account management or channel sales

• Proven Microsoft licensing experience (CSP model exposure required)

• Experience selling and managing connectivity solutions (Fibre, DIA, Wireless, MPLS, SD-WAN)

• Strong understanding of channel sales environments and partner ecosystems

• Track record of achieving revenue and gross profit targets

• Commercially strong with margin awareness

• Own vehicle and valid driver's licence

• Microsoft certifications (MS-900, AZ-900) – advantageous

• Existing relationships in Johannesburg ICT reseller market – advantageous

• Exposure to cloud infrastructure and managed services – advantageous

Responsibilities:

Partner Network Management and Protection

• Manage and grow an assigned portfolio of reseller partners

• Protect and enforce partner-of-record positions

• Ensure deal registration compliance

• Conduct quarterly business reviews with key partners

• Build strategic, long-term relationships at decision-maker level

• Prevent channel conflict and margin erosion

Revenue and Margin Management

• Drive revenue growth while maintaining gross profit thresholds

• Monitor margin performance and address leakage

• Structure commercial proposals aligned with pricing policy

• Maintain accurate forecasting and pipeline discipline

Microsoft Licensing and Cloud Portfolio

• Manage full CSP lifecycle (new business, renewals, expansions)

• Advise partners on licensing optimisation and compliance

• Promote Microsoft 365, Azure, and related cloud solutions

• Work with internal licensing desk for accurate billing and renewals

Connectivity Portfolio Development

• Promote fibre, DIA, wireless, and other connectivity services

• Bundle connectivity with cloud and voice solutions

• Coordinate with provisioning teams and carriers for deal viability

• Assist partners in positioning multi-layer ICT solutions

New Partner Development

• Identify and onboard high-quality new reseller partners

• Assess commercial viability and ensure governance compliance

Please note that should you not receive a response within two weeks of applying, you may consider your application unsuccessful.