German speaking Customer Support Specialist-South Africa (EU), Durban

Job Title: German-speaking Customer Support Specialist
Location: South Africa (Candidates must be based in South Africa)

Job Description:
We are looking for a German-speaking Customer Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication.

Responsibilities:

• Provide customer support in German via phone, email, and chat
• Handle customer inquiries and resolve issues efficiently
• Maintain a high level of customer satisfaction
• Follow company guidelines and support procedures
• Accurately document customer interactions

Requirements:

• Native or C2 level German
• B2 level or higher English
• Must be currently based in South Africa
• Strong communication and problem-solving skills
• Previous experience in customer service or support is a plus
• Ability to work in a fast-paced environment

What We Offer:

• Local flight within South Africa provided
• Accommodation provided
• Opportunity to work in an international environment