Catering Operations Manager, Durban

Duties&Responsibilities

Take full responsibility and management of the unit Need to be able to work in a demanding environment. Setting and management of service delivery standards Lead, motivate, train and develop a team of staff Implement and maintain operational controls in line within budgetary requirements Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality star grading standards in all areas of responsibility as per grading checklistEnsure all Fedics policies and procedures are complied with Daily HR and IR issues (including training, development&performance management) Analyse and pre-empt client needs and possible complaints Take responsibility for all functions by organising, preparing&co-ordinating. Management of all administration, finances, debtors, budgets, etc. Process Fedics paperwork and compile&understand weekly&monthly P&L Relationship building with the client and customers on a daily basis (essential) Must be able to work long hours and over weekends should there be a need Stay abreast of latest food trends and best practices Skills and Competencies

Strong judgement and problem solving skills Excellent people skills Strong interpersonal and communicative skills (verbal and written) Flexibility with regards to working hours Attention to detail Client service orientated Business management principles Fully computer literate Excellent food skillsQualifications

Matric and Culinary Tertiary qualifications Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems Previous experience in the Retirement would be highly advantageous.

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