Call Center Team Leader&Performance Coach, Durban

A leading customer service provider in Durban is looking for a Team Leader to lead and develop a team of advisors. The ideal candidate will have a matric qualification and minimum 12 months’ experience in a team leader position within a call center environment. Responsibilities include managing KPI targets, creating a positive environment for team learning, and conducting performance reviews. Strong motivational and managerial skills are essential, along with the ability to build rapport with team members.#J-18808-Ljbffr