HR Administrator - KZN, Durban

Generic Job Purpose:

The main objective of the HR Administrator is to assist with ensuring that the HR department runs efficiently by managing essential administrative tasks and supporting HR professionals in their daily activities.

Position Number:

TBC

Paterson Grade:

N/A

Critical Job:

No

Suitability for Persons with Disability:

Yes

Credit Check:

Yes

Organizational Structure

Line Manager (1st Level): Regional HR Manager

This Job: HR Administrator

Subordinates (1st Level): N/A

Minimum Experience:

1 to 2 years’ proven experience in an administrative and people focused environment.

Minimum Qualification

Matric / Grade 12– NQF Level 4 – Relevant

Preferred Qualification

HR Certificate/Diploma– Bachelor's degree in Human Resources – NQF Level 05/06 – Relevant

Outputs Key Performance Indicators

Learning and Development

Culture&Transformation

HRIS

Compliance and Benefits

Employee Experience

Accurate employee data maintenance

General Functions FILING

Ensure that all filing is up to date and accurate on a daily basis at all times.

RECRUITMENT&SELECTION SUPPORT

Support and assist the HR generalist to ensure that all vacancies are filled within 30 days of receiving the MRQ request i.e. place ads, shortlist, setting up interviews, assessments and conduct reference checks as per the recruitment policy.

BENEFITS&COMPLIANCE

Administering employee compensation and benefit plans

Maintaining up-to-date and confidential employee records

Ensuring compliance with labor laws and company policies as directed and required by the business.

Drive and implement HR policies and procedures.

Complete and/or process termination process where applicable i.e. UIF claims / provident fund claims (funeral / disability / death / withdrawals)

Assisting with IOD’s as and when required

EMPLOYEE RELATIONS

Addressing employee complaints and resolving issues with urgency and compassion.

Communication:

Own and drive communication with all employees through the current channels at hand i.e. whatsapp, emails, notice boards etc.

Act as the first point of contact for employees and handling internal and external HR-related queries.

PERFORMANCE MANAGEMENT

Support managers in ensuring that managers are conducting employee evaluations and organizing performance reviews.

TRAINING AND DEVELOPMENT

Organizing training and development initiatives for employees.

Administration&Reporting

HR Metrics:

Gathering and analysing data related to HR metrics, such as employee turnover rates.

Updating, maintaining, and presenting reports with key performance indicators (KPIs) such as turnover rates and hires by each department.

Provide regular updates and reports management on status of all HR functions.

Communicate, report on, develop, maintain and improve on all HR trackers in collaboration with the HR manager.

Document Preparation:

Preparing various HR documents, such as new hire guides, employment contracts, and compensation lists.

End-to-end HR administrative functions as required by HR Manager.

General

Have knowledge about all facets pertaining to your position.

Attend all required meetings and training sessions.

Always keep your workstation/office neat and tidy.

Do not abuse company telephone for private calls.

Filling and administration.

Adhere to shift roster and office hours.

Emails to be processed daily and responded to within and up to date by COB on the said date.

Assisting with other ad-hoc tasks, analysis, and projects as and when required by Management.

Stay informed about industry trends and competitor activities to identify potential threats and opportunities.

Standard Operating Procedures

Ensure that the disciplinary code is always adhered to.

Standing Operating Procedures must be upheld.

Meeting and keeping on agreed upon targets.

High standard of service must be upheld.

Ensure that feedback is given at all times.

Ensure compliance at all times.

Ensure that the company values are always upheld.

Competencies

Excellent verbal and written communication skills

Action orientated

Results driven

Good time management

Interpersonal skills

Planning and organizational skills

Attention to detail and accuracy (non-negotiable)

Problem solving

Analytical ability

Adaptability

Ability to excel in a high pressurised and fast paced environment

Effective team player

Self-starter

Positive attitude

Proactive approach

Strong negotiation and problem-solving abilities

Ability to work independently and as part of a team

Proficient in Microsoft Office

Willingness to travel as needed

Computer literacy (Word, Excel, Outlook, Presentations)

Telephone etiquette

Client liaison

Follow through and conclude on all commitments

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