Promoter Lead - KZN, Durban

Position : KZN Promoter Lead

Department : Sales

Location : KZN

Reporting to : HR Officer

Employee Type : Fixed-term contract (6 months)

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Dolce&Gabbana to name a few. The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the business.

Purpose of the Role The purpose of the role is to ensure profitability through focusing on the business drivers of sales, customer service, building and maintaining brand image and awareness. You will be responsible for supervising, managing, training and motivating team members (promoters) on a daily basis to achieve their sales targets and build brand awareness through excellent customer service.

As a Promoter Leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. A team leader leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility and solution generation.

Key Responsibilities Business Operations and Leadership

Manage the day-to-day activities of the promoters to drive sales across different cosmetics brands

Ensure that brand standards are maintained

Facilitate regular training and coaching of promoters

Analyse sales and competitor reports to identify trends and sales opportunities

Ensure that all policies and procedures are adhered to

Motivate the promoters to achieve organizational goals

Develop and implement a timeline with action plans to achieve sales targets

Delegate tasks to team members

Empower team members with skills to improve their confidence, product knowledge, and communication skills

Conduct performance reviews

Recruit high calibre promoters

Replace no show promoters as and when required

Manage disciplinary processes with HR as and when required

Contribute to the growth of the company through a successful team

Create a pleasant working environment that inspires the team

Be a Brand Ambassador

As a Brand Ambassador you are required to represent the brand style

Build brand awareness with promoters in store

Ensure that hygiene and safety standards are always maintained according to retailer requirements

Adhere to and maintain brand standards at all times

Teamwork

Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment

Live the company values; always conduct oneself with integrity

Adhere to all company policies and procedures; display exceptional work ethic at all times

Administration and Reporting

Schedule staff in line with business and client requirements

Manage time and attendance of promoters

Submit claim forms for overtime, night work (holidays etc.)

Provide reports/pictures/displays as required (timeously)

Ensure that promoters adhere to sales reporting procedures

Competencies

Deciding and Initiating Action

Leading and Supervising

Working with People

Relating&Networking

Adhering to Principles and Values

Persuading and Influencing

Planning and Organising

Delivering Results&Meeting Customer Expectations

Coping with pressure and setbacks

Requirements / Qualifications

Matric certificate

At least 2 years retail and cosmetics experience

Supervisory/Leadership experience/managing teams in a retail environment is required

Working knowledge of MS Word, PowerPoint and Excel

Must be willing to work weekends/shifts/in different mall locations as required

Must have own car

Job: Sales and Service

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