CAMP DUTY MANAGER, Durban

Do you thrive in remote, nature‑rich environments and take pride in delivering unforgettable guest experiences? Do you lead from the front, managing day‑to‑day camp operations with confidence, calmness, and a hands‑on approach?

We’re looking for someone who excels at relationship‑building, maintains exceptional standards across all departments, and brings strong organisational and problem‑solving skills.

If you’re passionate about hospitality, enjoy uplifting and training your team, and value sustainability and responsible tourism, this role is perfect for you. If being the heartbeat of a safari camp and creating memorable stays excites you.

Our Customer We’re delighted to be representing a highly respected travel brand known for curating exceptional journeys across Africa. With a strong commitment to conservation, culture, and community, this distinguished company is passionate about delivering immersive, meaningful travel experiences that celebrate Africa’s natural beauty and rich heritage.

Camp Duty Manager This is a fantastic opportunity to be part of a purpose‑driven company known for its excellence and long‑standing commitment to sustainable travel. A real great way to learn and grow into more senior management roles.

Benefits In this Camp Duty Manager role, you will benefit from a competitive salary and contributions towards medical aid and a provident fund. You’ll also enjoy exciting travel opportunities as part of a supportive, forward‑thinking team.

Job Description In this role, you will support the smooth running of the lodge by ensuring guests feel welcomed, well cared for, and consistently experience exceptional service throughout their stay.

Preparing personalised welcome and departure information for guests

Managing check‑ins and handling dietary needs, children’s requirements, and special requests

Hosting guests throughout the day and assisting with any needs after activities

Ensuring all guest‑facing items and spaces meet lodge standards

Overseeing meal set‑ups and maintaining the presentation of the main area

Hosting mealtimes and ensuring seamless coordination between the kitchen and service teams

Working closely with waiters and department heads to uphold high service levels

Supporting other departments when neededPlanning and hosting engaging children’s activities and ensuring young guests are well looked after

Delivering warm, attentive service to enhance the overall guest experience

Experience Required

Strong interpersonal skills when engaging with guests and colleagues

Consistently delivers work of an exceptional standard

Excellent organisation and problem‑solving abilities

Shows initiative and confidently handles pressure

Maintains a professional, warm, and guest‑focused approach

Able to guide and support team members when necessary

Demonstrates integrity, reliability, and a proactive attitude

Solid understanding of hospitality operations and guest service

Experience hosting or managing in a lodge or camp environment

Benefits and Perks

Bonus

Medical aid contributions

Generous annual leave

Accommodation

Live‑in position

Location: KwaZulu‑Natal, South Africa.

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