Human Resources Admin, Ballito

What Will You Do?

This role will play a critical part in ensuring a smooth hiring‑to‑onboarding transition, maintaining accurate employee records, and supporting day‑to‑day HR operations. The ideal candidate is highly organized, responsive, and comfortable working in a fast‑paced, high‑volume environment.Key Responsibilities

Talent Acquisition Support (Onboarding&Pre-Hire)

Coordinate end-to-end onboarding logistics for new hires (offer documentation, background checks, pre-employment requirements) Ensure timely completion and accuracy of new hire documentation Partner with recruiters and hiring managers to track onboarding progress and start dates Schedule onboarding sessions, orientations, and training coordinationMaintain onboarding trackers and ensure data accuracy in HR systems Communicate with candidates to provide a seamless pre‑start experience People Operations Support (HR Admin)

Maintain and update employee records in HRIS systems Support employee lifecycle processes (new hires, status changes, terminations) Assist with benefits administration and employee inquiries Generate HR reports (headcount, attrition, onboarding status, etc.) Ensure compliance with internal policies and local labor requirementsSupport audits and documentation requests Who are you?

A motivated HR Professional looking to join a growing organization. Detail Oriented and process driven. The ideal candidate for this role is a self starter. Required Qualifications

1–3 years of experience in HR administration, recruiting coordination, or similar role Strong organizational skills with high attention to detail Ability to manage multiple tasks and deadlines in a fast‑paced environment Proficiency in Microsoft Office (Excel, Word, Outlook) Strong written and verbal communication skills in EnglishPreferred

Experience supporting high-volume hiring or BPO/contact center environments Familiarity with HRIS and applicant tracking systems Basic knowledge of HR processes and employment practices Success in This Role Looks Like:

New hires are onboarded accurately and on time with minimal errors Seamless coordination between TA and HR teams Clean, reliable HR data and reporting Positive candidate and new hire experience Who We Are

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.UnifyCX is a certified minority‑owned business and an EOE employer that welcomes diversity.

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