Loyalty and Rewards Specialist, Durban

Who are we: We are a fast‑paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services.

Who are we looking for:

Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention. This role focuses on creating data‑driven, CRM‑based reward programmes and campaigns that enhance the customer journey, encourage repeat activity and build long‑term loyalty.

What will you do:

Build and optimise CRM‑led loyalty and rewards programmes

Drive retention through smart lifecycle journeys

Track performance, ROI and continuously optimise

Collaborate with Marketing, Product and Data teams

What will you need:

3-5 years’ experience in Marketing and Operations/Admin

Strong CRM, analytics and collaboration skills

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