Trails Guide / Lodge Manager Couple, Durban

This intimate luxury operation based in Zululand offers guests an immersive wilderness experience combined with warm hospitality, exceptional guiding, and personalised service standards. The ideal couple will be hands‑on, mature, adaptable, and comfortable working within a remote Big 5 reserve environment.

Trails Guide Candidate Responsibilities:

Conduct interpretive game drives and advanced Big 5 walking safaris

Lead trails experiences in accordance with reserve safety protocols and firearm procedures

Deliver engaging, conservation-focused guest experiences with strong ecological knowledge

Ensure guest safety and maintain high guiding and hosting standards at all times

Assist with vehicle, equipment, and guiding logistics maintenance

Support lodge operations and guest hosting where required

Occasionally assist with guiding responsibilities at other lodges or camps within the reserve when operationally needed

Core Criteria

FGASA Full Trails Guide qualification (essential)

Valid PDP, rifle competency, and up-to-date First Aid certification

Previous experience guiding within a Big 5 reserve environment

Strong hosting ability and guest engagement skills

Calm, professional, and safety-conscious approach

Passion for conservation, wildlife, and environmental education

Stable career history with contactable references

Comfortable living and working in a remote, unfenced Big 5 environment

Lodge Manager Candidate Responsibilities:

Oversee all day-to-day lodge operations ensuring seamless guest experiences

Manage Front of House, Housekeeping, Food&Beverage, and overall lodge presentation

Lead and mentor lodge staff while maintaining high service and operational standards

Handle guest relations, hosting, and resolve any operational challenges professionally

Manage lodge administration, stock control, reporting, and departmental coordination

Work closely with the guiding team and kitchen to ensure a cohesive guest experience

Ensure lodge standards align with luxury 5-star hospitality expectations

Core Criteria

Previous experience managing a luxury 5-star safari lodge is essential

Proven ability to lead and manage a lodge team within a remote environment

Strong guest relations and hosting experience

Excellent organisational, administrative, and communication skills

Hands‑on management style with high attention to detail

Ability to remain calm under pressure and adapt operationally when needed

Stable work history with excellent contactable references

Comfortable living and working in a remote, unfenced Big 5 environment

This is a live-in position. Salary: Trails Guide 18kpm and Lodge Manager R28-35kpm DOE.

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