Fleet Systems&Debriefing Manager, Durban

To manage, maintain , and optimize all vehicle-installed systems and related operational processes, ensuring accurate data flow, compliant driver behaviour , and effective coordination between technical, administrative, and operational teams. The role also drives continuous improvement initiatives that enhance efficiency, productivity, and operational reliability.

Job Category Transportation

Job Objectives Fleet System Operations

Manage the day-to-day operation, performance, and accuracy of all systems installed in company vehicles.

Maintain full control of system configurations, ensuring all vehiclesoperateon correct and updated settings.

Monitor system outputs and data quality,identifyinginconsistenciesand driving corrective action.

Cost and Administration Control

Review, verify, and approve monthly system-related costs in partnership with the Admin Manager.

Maintainaccuraterecords of system usage, installations, faults, and cost allocations.

Service Provider&Issue Management

Track, escalation, and resolve system-related issues with internal teams and external service providers.

Ensure quick turnaround on unresolved faults tominimiseoperational downtime.

Installations and Deployment

Coordinate and schedule new system installations across the fleet.

Ensure installation standards and timelines are met and documented.

Driver Performance Monitoring

Compile,analyse, and distribute exception reports related to drivingbehaviour, highlighting compliance and non-compliance.

Conduct corrective discussions, coaching, and disciplinary action for drivers whenrequired.

Accident&Insurance Information Management

Oversee theaccuratecollection, management, and reporting of all accident-related information.

Coordinate documentation for insurance claims to ensuretimelyprocessing and closure.

Training and Development

Manage and support driver trainingprogrammesin partnership with the People Specialist.

Track training completion and ensure drivers meet operational competency standards.

Debriefing Process Management

Oversee staff responsible for capturing, processing, andmaintaininginformation used in the debriefing process.

Ensure procedures are followedconsistentlyand that outcomes are accurately recorded.

Innovation, Efficiency&Continuous Improvement

Proactivelyidentifyopportunities to streamline operations, reduce waste, and enhance system efficiency.

Introducenew ideas, tools, and processes that improve data accuracy, operational performance, or workflow automation.

Lead small-scale improvement projects and collaborate with cross-functional teams to implement innovative operational practices.

Stay informed on best practices, technology updates, and process innovations relevant to fleet systems and operational excellence.

General Operational Support

Provide cross-functional operational support as needed to ensure workflow continuity and business efficiency.

Qualifications

The minimum requirement is grade 12

A tertiary qualification with Logistics/ Commercial/ Management subjects will be an advantage.

Experience

A successful track record at management level in an operations/ distribution position is essential. This responsibility should include systems management and involvement with the expense management process.

Knowledge and Skills

Thorough working knowledge of the tracking system as well as disciplinary procedures.

Good interpersonal skills at management and staff level.

Computer literacy: A good level of Computer literacy is essential in word and excel

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