Network Operations Centre Engineer Level 1, Durban

Are you passionate about technology, problem‑solving, and keeping critical systems running smoothly? Do you want to start your career in a fast‑paced, always‑on global environment where you can learn, grow, and make a real impact from day one?

Derivco is looking for a Network Operations Centre (NOC) Engineer– Level 1 to join our high‑performing operations team.

Why Join Derivco?

At Derivco, we build and operate platforms that are used across the globe. Our Network Operations Centre is central to this mission—monitoring, responding, and ensuring seamless service delivery 24/7. This role is an ideal entry point for building a long‑term career in IT operations, infrastructure, and incident management.

What You’ll Be Doing As a NOC Engineer Level 1, you’ll gain hands‑on experience supporting live production systems in a global environment. Your responsibilities will include:

Monitoring live system dashboards and alerts to proactively identify potential issues

Providing SLA‑driven, first‑line incident response in a 24/7 operations environment

Following runbooks to execute remediation actions and restore services efficiently

Communicating clearly with internal teams and external service providers during incidents

Escalating complex or high‑severity incidents to senior engineers and Incident Commanders

Maintaining accurate incident records, logs, and shift‑handover documentation

Contributing to continuous improvement initiatives, runbook testing, and process updates

Building a solid foundation in ITIL‑aligned incident management and operational best practices

All while developing the skills and experience needed to grow into more advanced network and platform operations roles.

What We’re Looking For We don’t expect you to know everything—curiosity, commitment, and a willingness to learn are key:

2+ years’ experience in IT operations, monitoring, or technical support

Basic understanding of incident management, alerting, and escalation processes

Exposure to (or keen interest in learning):

Network monitoring and routing concepts

Alert management tools and dashboards

AWS (awareness level)

Bash scripting, SQL, and automation fundamentals

ITIL 4 principles

A Bachelor’s degree in Computer Science, IT, or a related field (ITIL Foundation is advantageous)

Strong communication skills and a collaborative, team‑player mindset

Willingness to work shifts in a 24/7 global operations environment

What You’ll Gain

Hands‑on experience in a global, enterprise‑scale NOC

Exposure to structured incident management, monitoring, and escalation frameworks

Mentorship and continuous learning to support your career progression

A collaborative, modern, and technology‑driven workplace

The opportunity to directly contribute to platform availability and business continuity

If you’re excited by technology, enjoy working in dynamic environments, and want to grow into a skilled operations engineer, we’d love to hear from you.

Apply now and become part of Derivco’s always‑on success story.

Closing Date: 18 May 2026

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