Lodge Manager, Durban

Set within a pioneering Big Five reserve in Zululand, this conservation-driven safari brand combines luxury guest experiences with a strong commitment to rewilding and community upliftment. They are looking for a hospitality professional who can confidently oversee daily operations while maintaining exceptional service standards, someone organised, detail-oriented, and genuinely passionate about both hospitality and conservation in a purpose-led environment.

Candidate Responsibilities

Oversee all daily lodge operations across departments, ensuring smooth coordination and efficiency

Maintain exceptional guest experiences through consistent service delivery and attention to detail

Lead, train, and motivate staff, fostering a positive and high-performance team culture

Manage budgets, stock control, and cost efficiencies across the property

Ensure compliance with health, safety, and operational standards while upholding brand expectations

Core Criteria

Must have management experience in a 5-star, luxury lodge setting

Must be comfortable working in an unfenced, Big 5 environment

Excellent guest engagement skills with a service-driven mindset

Strong financial acumen

Excellent organisational skills, with the ability to multitask in a fast-paced environment

This is a live-in position.

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