Performance-Driven Call Center Operations Lead, Durban

A fast-growing organization in Durban is seeking an experienced Operations Manager to lead call center operations. This role involves managing campaigns end-to-end, enhancing team performance, and building client relationships. The ideal candidate should have a minimum of 2 years experience in call center management, strong analytical and communication skills, and a proven track record in managing KPIs and SLAs. The company offers a professional work environment and growth opportunities.#J-18808-Ljbffr