Operations Manager– Security Industry Company, Durban

A modern and technology-driven security company, is seeking an experienced Operations Manager to oversee and manage their guarding division. The successful candidate will be responsible for the day-to-day operational management of security personnel, client service delivery, and maintaining high operational standards.Key Responsibilities

Manage daily security operations and deployment of guards Supervise site supervisors and security officers Conduct regular site inspections and client visits Manage staff scheduling, attendance, and replacements Ensure compliance with PSIRA regulations and company procedures Handle incident reporting and operational documentationAddress client concerns and maintain strong client relationships Recruit, train, and discipline security personnel Maintain high service standards across all security sites Minimum Requirements

Minimum 5 years’ experience in the security industry Previous experience managing security operations or multiple security sites Strong leadership and staff management skills Good communication and problem-solving ability PSIRA registered (Grade A preferred) Valid driver’s license Advantageous

Knowledge of security compliance and operational procedures Background in SAPS, military, or senior security supervision Experience managing 30+ guards or multiple sites Strong understanding of security technology (CCTV, control rooms, access control)

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