National Customs Quality Control Specialist, Durban

Looking to take the next step in your customs career? An exciting opportunity has opened for a National Customs Quality Control Specialist based in Durban. This role is ideal for a seasoned professional with extensive import and customs experience who thrives in a fast‑paced, detail‑driven environment. The successful candidate will play a pivotal role in ensuring compliance, accuracy, and quality across customs processes, while contributing to the efficiency and success of the wider logistics operation.

Minimum Qualifications

• Grade 12 Certificate
• 1‑year customs related qualification at NQF Level 3

Knowledge & Experience

• 10 years import/customs experience in the Clearing and Forwarding Industry, with at least 5 years in a customs framing entry capacity
• Strong understanding of commercial, transport, carrier, depot, and statutory body documentation
• Working knowledge of international trade principles and the Customs & Excise Act
• Familiarity with INCO terms, carrier and depot conditions of trade
• Principles of duty calculation and tariffing
• Awareness of national currencies and international codes
• Computer literacy and excellent communication skills (verbal & written)
• Strong analytical, problem‑solving, and interpersonal skills
• Client‑oriented, accurate, methodical, and able to handle pressure with attention to detail

Advantageous Attributes

• Customer service orientation with ability to manage demanding environments
• Effective problem‑solving and decision‑making skills
• Dynamic self‑starter who works independently under pressure
• Team player with strong communication skills
• Adaptability in a constantly changing environment

Key Responsibilities

• Processing customs and statutory body documents required for clearance
• Auditing products against customs and statutory body requirements
• Ensuring compliance with the quality management system