MFC Sales Manager, Durban

Let's Write Africa's Story Together!

Job Description

Gr12 (Matric)

FSCA Approved Qualification

RE5

FAIS Compliant

Product category experience (Long term Insurance subcategory B1, Long term Insurance subcategory B2 and Retail pension benefit)

CPD– Continuous Professional Development

COB– Class of Business

A valid driver’s licence and your own car

A clear criminal and credit check

Proven computer literacy (MS Office suite)

Excellent communication skills (written and verbal)

Previous Managerial experience

Knowledge and exposure to Group Schemes advantageous

(Internal) Successful completion of MODP (This applies for applicants who have previously worked for Old Mutual)

(External) Managerial qualification– advantageous

2 years’ experience in the same role

Manages and coordinates the organisation’s sales function to meet the organisation’s business requirements. Manages a large-sized team of advisors to develop, maintain, and leverage relationships with prospective and existing clients to stimulate and manage demand for financial products and services.

Responsibilities Leadership and Direction Identify and communicate the actions needed to implement the function’s strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.

Customer Relationship Management / Account Management Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two‑way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Sell Customer Propositions Configure a complex product‑and‑services solution and associated contractual terms that meet the customer’s mid‑to‑long‑term needs, taking input from relevant internal specialists. Present the solution to customer representatives and negotiate agreement within a predefined range of commercial parameters, or, alternately, review sales proposals from team members and authorize those that deviate from standard terms, escalating issues to senior management where appropriate.

Sales Opportunities Creation Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.

Performance Management Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Operations Management Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both).

Promoting Customer Focus Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.

Key Account Management Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day‑to‑day support. Customers are likely to include mid‑tier companies, multinational corporations, and the like.

Customer Relationship Development / Prospecting Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision‑makers and influencers within the customer organization and to enable effective two‑way flow of information and resolution of issues.

Budgeting Develop and/or deliver budget plans with guidance from senior colleagues.

Organizational Capability Building Use the organization’s formal development framework to identify the team’s individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching toothers throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Skills

Building Trust

Change Management

Client Needs Assessments

Commercial Acumen

Consultative Selling

Customer-Focused

Customer Service

Customer Understanding

Direct Selling

Executing Plans

Identifying Customer Needs

Identifying Sales Opportunities

Sales Software

Strengthening Customer Relationships

Upselling

Competencies

Builds Effective Teams

Builds Networks

Business Insight

Collaborates

Communicates Effectively

Customer Focus

Drives Results

Ensures Accountability

Education NQF Level 9– Masters

Closing Date 03 June 2026, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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