Treasury Administrator, Durban

Being part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge becauseat Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

Treasury Administrator Based in Umhlanga, Durban.

With Hollywoodbets You Will

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

6 Months Financial (Insurance / Banking / Transactional) Experience

6 Months Contact Centre Experience

What You’ll Do For The Brand

Accurately process withdrawals to customer accounts after successful compliance checks using the designated platform.

Investigate and resolve account related issues or discrepancies, working closely with internal stakeholders until completion.

Effective resolution of customer queries across various platforms.

Preparation of payment batches as received by withdrawals and accurate capturing onto the relevant banking systems for manual processing.

Process withdrawal requests from branches ensuring that the prescribed withdrawals checklist and all relevant reporting is adhered to.

Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time for account queries is maintained.

Quality Assurance targets to be achieved and interventions to be implemented to increase quality where there are shortfalls.

Attend to ad-hoc functions as required due to operational requirements.

What You’ll Bring To The Team

Keen sense of attention to detail.

Exceptional administration experience.

MS Office and Excel experience.

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