Relief Manager, Durban

Introduction We are looking for an experienced Relief Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales. The successful candidate will relieve in various stores across the JD Home chains when required.

Key duties

Sales Management

Administration and financial management

Stock management

Store presentation and merchandising

Safety and security

Enable customer centricity

Effective people management

Service Department

Effective teamwork and self-management

Minimum requirements

Grade12

Management experience of 3-5 years

Retail Management/Business Diploma advantageous

Competencies

Business Acumen

Driving execution

Excellent verbal and written communication skills

Interpersonal skills

Strong administrative skills

People management

Planning and organising

Courage and confidence

Judgment and decision making

Customer centricity

Integrity

Can do attitude

Drive and Energy

Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for joining our team and help us drive success and growth in our branch locations.

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