Starlink Installation Pros - Appointment Setting, Durban

Location: Anguilla

Company Overview: Starlink Installation Pros is revolutionizing internet access for rural and underserved areas by providing fast, reliable satellite internet through Starlink technology. We are a rapidly growing company with a strong commitment to excellence, customer satisfaction, and innovation. We’re looking for a passionate Appointment Setter to help us connect potential customers with our sales team and schedule Starlink installations.

The Role: As an Appointment Setter at Starlink Installation Pros, your primary responsibility is to qualify incoming leads, book appointments, and ensure seamless communication between leads and our sales team. You will be a key player in the customer journey, ensuring each lead is scheduled efficiently and successfully handed off to a sales rep for closing.

Key Responsibilities:

• Qualify leads and gather necessary information to ensure Starlink is the right fit for the customer’s needs.
• Set appointments by offering flexible installation dates and confirming details with the customer.
• Use GoHighLevel CRM to track leads, update appointment status, and ensure accurate information is logged.
• Overcome objections by using proven techniques to handle customer concerns and convert them into appointments.
• Communicate through GoHighLevel and RingCentral, responding to leads quickly and professionally through phone, text, and email.
• Work closely with our sales team to ensure a smooth handoff of qualified leads and scheduled appointments.
• Follow up with leads who have shown interest but have not yet confirmed their appointment.

What We Offer:

• Remote Work: Work from anywhere in the Caribbean or U.S. time zones.
• Flexible Pay: You can be paid either by appointment or hourly, whichever is greater.
• Training & Support: We provide comprehensive training, tools, and ongoing support to help you succeed.
• Opportunity for Growth: As a growing company, we offer opportunities for advancement and skill development.

What We’re Looking For:

• Experience: Prior experience in appointment setting, customer service, or sales is preferred.
• Communication Skills: Excellent phone skills, ability to engage leads, and convey information clearly.
• Tech-Savvy: Familiarity with GoHighLevel CRM or similar platforms is a plus, or the ability to quickly learn new systems.
• Organized and Motivated: Ability to manage multiple leads at once, prioritize tasks, and stay on top of follow-ups.
• Persistence: A go-getter attitude who is comfortable with high volumes of calls and follow-up outreach.
• Positive Attitude: Friendly, professional demeanor and a passion for helping people.

How