Customer Equipment Engineer, Durban

Customer Equipment Engineer Marketing Sales Operations, Hammarsdale

Location: Hammarsdale, Durban, South Africa

Language(s) Requirements: English

Seniority Level: Intermediate Level

Employment Type: Full-Time

A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale.

While following the Buckman culture by fostering continuous improvement, this associate will facilitate and coordinate cross‑functionally and with third parties to provide Field Equipment technical expertise and support to Buckman Sales, enabling high Customer Satisfaction with safe, reliable, timely, and efficient solutions for feeding our products into Customer applications.

Qualifications National Diploma/Degree or equivalent in Chemistry/ Biochemistry / Microbiology / Metallurgy / Chemical Engineering/Mechanical Engineering

Experience Minimum 2 - 3 years knowledge of Buckman's key markets for which we provide equipment

Knowledge of the engineering or maintenance of various pumps and control monitors associated with industrial chemical feed systems

Understand materials of construction/compatibility of materials

Familiar and able to lead a HAZOP study

Responsibilities Technical Resource : Provides Technical Resources as a Subject Matter Expert to support the Buckman South Africa business

Product Knowledge : Knowledge of Buckman processes, products, functions, and how they impact operational and front‑line performance

Relationship Building : Foster relationships and become a trusted advisor to drive project performance

Standardize Equipment : Equipment Design and Standardization, aligned to Global Equipment standards.

Customer Interaction : Provides Customer Equipment Technical Resources that are strategically aligned with Buckman South Africa's goals&objectives

Safety : Facilitates and coordinates HCAS governance of Customer Service Equipment. Perform HAZOP studies

Asset Management : Facilitates and coordinates the Asset Management of Customer Service Equipment

Training and Development : Ensures that Equipment planning, asset management, and reporting processes are in place

Continuous Improvement and Project Management Support : Support Management in identifying, managing and implementing Continuous Improvements and Projects

The successful candidate must be prepared to travel extensively, must be physically fit and able to work alone at physically challenging plants on surface. They will be a people‑person, practically orientated, able to handle pressure, a problem solver and a team member who is self‑motivated. They must be able to communicate at all levels, be organized and self‑disciplined.

A driver’s license, computer literacy, basic proficiency in Microsoft packages and understanding of business systems is a necessity.

The career is challenging and there are great prospects for growth.

Equity Statement We are committed to a diverse and inclusive workplace when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

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