OFR EXPORTS CONTROLLER, Durban

OFR EXPORTS CONTROLLER

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening for an OFR Exports Controller in Durban, South Africa. Join us in connecting people and improving lives!

In this OFR Exports Controller position

• Establish and maintain relationships with existing customers.
• Handle customer complaints and enquiries.
• Provide high levels of customer service with a sense of urgency.
• Support OPS Operations Manager / Team leader with the implementation of new/change of systems, directives and distribution of information to staff.
• Build and maintain relationships with Carriers.
• Arrange for the movement of shipment from Pick up at customer to Delivery at carriers.
• Book with carrier/Update CW1 remarks with booking info.
• Complete export documents.
• Quality check documentation before lodging to airline.
• Close the shipment in CWI.
• Uplift confirmations to customers.
• Uploading of shipping documents into the DHL EDM system.
• Perform customs entries on all export shipments and all related customs formalities.
  
  

Now, here is what we need from you!

• Knowledge of the OFR product especially Exports.
• Good Negotiation and communication skills
• High result orientation
• Customs regulation knowledge
• Able to work timely with high accuracy
•  Microsoft Excel and Word knowledge
• Experience:2- 3 years related experience
• Must have a matric
• CAT6 DG certificate will be advantageous
• Preferred Cargo wise experience

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at