Front of House Manager (Hospitality), East London

Requirements:

• Matric certificate
• Hospitality qualification
• Valid drivers license and own transport (for late shifts)
• Experience with Restaurant administration and system controls is essential
• Must have at least 3 years Restaurant floor management / Bar management experience
• Must have good stock management skills
• Must have knowledge of budgets and costings
• Must be willing to work late (restaurant and bar hours)

Main duties will include:

• Staff management / training to follow restaurant procedures
• Floor management
• Opening and closing procedures
• Maintaining food & safety quality standards
• Organising schedules
• Keeping track of employees' hours
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Coordinating daily front-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance
• Interacting with guests to get feedback on product quality and service levels