CLAIMS ADMINISTRATOR - EAST LONDON, East London

Candidates must have the following qualifications:

• Grade 12
• Competence:
• Experience (1+ Years in industry)
• Class of Business completed for STI Personal and Commercial lines
• Operational Ability
• Product Specific Training

The following additional factors will be to your (Candidates) advantage:

• Experience on SANTAM online system
• Product specific training completed with main players in insurance industry:
  Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc.

Main characteristics / strong points for candidates:

•  Strong administrative skills
• Good verbal- and written communication skills at all levels
• Computer literate in Microsoft office and internet
• Self-discipline and time management
• Punctuality
• Meet deadlines.

Job description:

• Make- and receive calls to clients
• Gathering and follow up all info and documents required to register claim
• Advise on claims under what section covered on policies
• Interaction and follow up with Insurers
• Involvement with claims intermediary service (Client satisfied)
• Follow claim through to Agreement of Loss and signed by client
• Logic and intellect to ensure customers treated fairly
• Build relationships (Trust) with clients