PORTFOLIO OFFICER - BODY CORP & HOA - EL, East London

EDUCATIONAL REQUIREMENTS:

• Diploma or Degree in Management
• Paddocks UCT Sectional Title / HOA Management Course qualification
• Registered with the EAAB holding a valid FFC advantageous

WORK EXPERIENCE:

• Three years' experience in managing Sectional Title Schemes / HOA's as well as complex management
• Experience in overseeing and management of staff

SKILLS & ATTRIBUTES:

• Planning skills
• Problem solving & analytical skills
• Accuracy & Strategy planning
• Excellent communication skills
• Excellent eye for detail
• Logical thinking & information seeking
• Self-development orientation
• Cultural sensitivity
• Service orientation
• Excellent people skills
• Computer Literacy in MS Office Suite

KEY PERFORMANCE AREAS:

1)OPERATIONAL REQUIREMENTS:

Execute daily tasks and work instructions according to relevant Procedures

NEW BUSINESS

• Prepare marketing plans and ensure implementation
• Prepare, submit and pursue management proposals to ensure growth targets are met
• Ensure the successful take-on of new properties under management

RELATIONSHIP & PROPERTY MANAGEMENT

• Ensure the efficient and effective administration and management of owner and Trustees relationships
• Ensure the efficient and effective administration and management of related processes
• Review monthly results and ensure regular and accurate reporting to all relevant stakeholders / Trustees
• Ensure the effective management of properties in line with relevant legislation
• Effective property management of complexes ensuring complex wellness

REPORT WRITING

• Review monthly business unit results and ensure regular and accurate reporting.
• Revenue variance report compiled on a monthly basis.
• Collate feedback from staff and formulate a monthly progress report, including statistics over a period of time.

FINANCIAL & RISK MANAGEMENT

• Oversee municipal related processes, comparing charges to the budget
• Prepare budgets and authorize expenditure for the department
• Analyse and formulate responses to all risks associated with the region

STAFF MANAGEMENT

• Oversee and manage staff and resource functions with regards to daily activities and requirements
• Manage staff's work allocation, performance and development in line with company policies and procedures.
• Ensure that the Portfolio Administrator & Facilities Coordinator conducts an analysis of processes carried out and feedback received on a monthly basis.
• Perform all duties, within your vocational abilities, as requested
• Carry out any other ad hoc duties as and when required by management.
• Liaise with different personnel, as is required, to prevent delays and on-time delivery

COMMUNITY DEVELOPMENT

• Manage Corporate Social Investment activities in line with the company's mainstreaming plans
• Engage with current volunteers involved in the CSI programs and attract new volunteers

2)FINANCIAL

• Ensure effective cost saving and waste elimination
• Assist with setting Annual Budgets and Quarterly Forecasts for the company
• Meet output requirements, while containing expenditure
• Ensure control and approval of expenses in accordance with the company approvals framework

3)HUMAN RESOURCES

• Familiarise yourself with and, at all times, act in accordance with the company's policies and procedures
• Promote diversity, equal opportunity and fair treatment in the workplace
• Ensure consistent adherence to & application of the company's disciplinary code, grievance procedures and relevant legislation
• Execute company EE plan, procedures and targets
• Formulate and execute a Workplace Skills Plan in conjunction with the HR Department
• Manage staff performance through the Company Performance Management program

4)QUALITY COMPLIANCE

• Comply with Quality requirements as outlined by the company Procedures and Written Instructions in all tasks and activities
• Ensure that the required procedures and Quality standards are adhered to
• Ensure high quality standards of work are adhered to at all times
• Complete all documentation timeously and accurately

5) SAFETY, HEALTH & ENVIRONMENTAL

• Carry out any duty or requirement imposed on the company by the OHS Act
• Ensure that the requirements of the OHS Act are complied with by every person under your supervision
• Ensure that reasonably practicable steps are taken to identify, manage or eliminate any hazards or potential hazards to the safety or health of employees