PUBLIC SECTOR TEAM LEADER - EAST LONDON, East London

Public Sector Team Leader

We are seeking a highly motivated and experienced Public Sector Team Leader to join our team. The candidate will be responsible for a portfolio of buildings, encompassing the full function from lease onboarding to reconciling cash books. RESPONSIBILITIES Leasing administration, billing, and receipts/refundsMaintain tenant files, DPW remittances, and correspondence files. Ensure billing corresponds to lease, renewals, and addendums. Allocate tenant receipts and keep record of all transactions. Investigate unallocated receipts and clear against tenant accounts as per remittances. Process corrections of misallocations and unidentified receipts daily.Prepare tenant consumption reports monthly. Ensure invoices/statements are issued timely and that rental accruals and receipts are accurate. Check pre-billing reports for accuracy and approve for the next rent roll. Handle ad-hoc invoicing and credit notes to adjust billing. Liaise with the legal department regarding future renewals and lease agreements.Maintain good relationships with all tenants. Collect monthly rentals due for the portfolio. Reconcile accounts with daily collection reporting per region to management. Reconcile regional schedules and follow up on payments per region. Follow up daily, weekly, and monthly to ensure debtors adhere to payment terms.Attend to queries on outstanding balances, short payments, and other issues. Diarize payment arrangements for outstanding balances and follow up on agreed dates. Prepare reconciliations for the DPW portfolio monthly for arrear analysis for management. Engage proactively with tenants to maintain professional relationships.Handle tenant queries/complaints while adhering to customer service SLAs. Create a network of correspondence in each DPW Region for reporting tenant matters. Ensure effective relationship management for timely account payments. Maintain good relations between internal departments (legal, municipal, maintenance) and tenants.ACCOUNTS PAYABLE (DEBTORS AND CREDITORS) Reconcile processed work by verifying entries and comparing system reports to balances. Record account expenses by cost centre and invoice details, assisting with audit queries. Maintain accounts by verifying and posting transactions (e.g., 55201 G/L&Cashbook). Handle receipt reversals and recaptures in cashbooks. REQUIREMENTS Grade 12 Relevant Property Qualification Diploma in Accounting/Finance (Advantageous) 2 years’ experience in Team Management/Supervisory (Non-Negotiable) Property experience (Non-negotiable) SAGE experience MDA experienceDriver’s License (Must) Must be willing to travel. SKILLS Ability to work as part of a team. Friendly, helpful, and service-oriented. Analytical, accurate, with attention to detail. Numbers-oriented. Good verbal and written communication skills. Planning and organizing abilities. Assertive andenergetic.Ability to adapt to change. Achievement-oriented. Deadline-driven with a sense of urgency. Time management skills. Ability to work under pressure.

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