Administrative Assistant, East London

London or East Grinstead based

Role Outline Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the James McKenzie office. Supports managers, team leaders as well as individual employees through a variety of tasks related to our organisation and communication. Responsible for confidential and time‑sensitive material. Familiar with a variety of the field’s concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality service and in a timely manner.

Key Responsibilities

Answer and direct phone calls

Receive, sort and distribute the mail

Administrative inbox

Maintain computer and manual filing systems

Carry out administrative duties such as filing, typing, copying, binding, scanning etc.

Binding&posting Wills– seamless end‑to‑end process within company SLA’s adhering to GDPR rules and guidelines.

Payments– email clients to confirm. Willsuite updates

Managing elements of Will Storage system

Scanning and filing documents onto the system

Certainty– Will register updates (monthly)

Pilot Trusts&LPAs– printing, binding and posting to clients

Marketing&Sales support– presentations, roadshows, marketing collateral, webinars etc.

Maintain supplies inventory by checking stock to determine inventory levels. Assist with office supplies ordering.

Assist with organising food orders / lunch bookings and room set up for regular team meetings

Greet and assist visitors to the office

Handle sensitive information in a confidential manner

Shredding confidential waste

Assist with general cleanliness of the office

Desired Skills

Highly presentable professional

Excellent time‑management skills and ability to multi‑task and prioritise work

Attention to detail and problem‑solving skills

Excellent interpersonal&organisational skills

Excellent verbal and written communication skills

Proficient in MS Office

Wide degree of creativity and latitude is expected

Salary depending on qualification and relevant experience.

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