Property Administration Officer (Accounts Receivable), East London

Company Overview SKG Properties specialises in the development, leasing and management of commercial and industrial real estate. Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundations of our success.

Role Overview The Employee will be primarily focused on their allocated Accounts Receivable (AR) portfolio, which includes billing, collections, receipting, query management, AR reconciliations and selected cashbook responsibilities in line with workload distribution across AR/AP.

Responsibilities

Billing Administration

Ensure accurate monthly billing in accordance with leases/contracts

Validate billing information and ensure correctness prior to processing

Issue invoices and statements timeously

Review and approve pre‑billing reports for accuracy

Prepare and process ad‑hoc invoices

Maintain accurate customer files and billing documents

Collections

Proactively manage tenant/customer collections within allocated portfolio

Conduct daily, weekly, and monthly follow‑ups to ensure adherence to payment terms

Maintain and develop strong customer relationships

Diarise and follow up on agreed payment arrangements

Escalate persistent or high‑risk arrears to Team Lead/Management

Ensure effective relationship management to support timely account settlement

Receipting

Accurately and timeously allocate customer receipts

Investigate and resolve unallocated receipts

Correct misallocations daily to maintain accurate balances

Ensure no receipt reversals are processed without proper authorisation

Process refunds/credits only once approved

Maintain accurate receipting records for audit and reconciliation purposes

Query Management

Investigate and resolve billing, receipting and allocation queriesMaintain query logs and ensure timeous resolution in line with SLALiaise with internal departments to resolve customer issuesEnsure excellent customer service at all times

Accounts Receivable Reconciliations

Prepare accounts receivable reconciliations when required

Identify and address reconciling items promptly

Ensure accounts receivable age analysis accurately reflects all payments, invoices and credits

Support month‑end close requirements through accurate reconciliations

Cashbook Responsibilities (As Allocated)

Perform allocated cashbook processing and reconciliations

Ensure no duplication of entries

Investigate reconciling items and clear within acceptable timelines

Maintain accurate bank‑to‑ledger reconciliations

Key Financial Control Requirements

Accurate

Correctly allocated

Free from misposted or unallocated items

Reconciled in line with month‑end and statutory requirements

Requirements

Matric (Grade 12) required; relevant certificate/diploma in Finance/Accounting will be advantageous.

Minimum 2–3 years' experience as a Debtors Clerk/Accounts Receivable Clerk.

Proven Accounts Receivable (AR) processing experience on Sage (capturing/allocations, invoicing, statements, age analysis, customer account maintenance).

Strong debt collecting experience (follow‑ups, payment arrangements, dispute resolution and escalation where required).

Experience in property/building portfolio accounts (tenant billing and collections, arrears management, reconciliations) will be advantageous.

MDA (property management system) experience is preferential.

Sound understanding of credit control principles and internal controls.

Intermediate Excel skills (e.g., VLOOKUP/XLOOKUP, pivots, reconciliations) and strong attention to detail.

Skills

Excellent communication skills (written and verbal) and professional client/tenant engagement.

Ability to work under pressure, meet deadlines and manage a high‑volume portfolio.

Reliable transport and willingness to be based in Gqeberha.

#J-18808-Ljbffr