Store Manager, George

Qualifications

Diploma in Business Administration / Sales / Marketing

Experience: 5 years experience in Retail Sales and/or Marketing, with up to 3 years at a Supervisory/Managerial level.

Major Responsibilities and Key Results Areas Retail Store Management

Contributes to creating and recommending strategic plans and reviews to achieve operational objectives and day-to-day operations of the store.

Identifies current and future customer requirements by establishing rapport with potential and actual customers and others who understand service requirements.

Ensures availability of merchandise and services by approving contracts and maintaining inventories.

Formulates pricing policies by reviewing merchandising activities; determining additional sales promotions; authorizing clearance sales; studying trends.

Markets merchandise by studying advertising, sales promotions, display plans, and analyzing operating and financial statements for profitability ratios.

Secures merchandise by implementing security systems and measures.

Protects employees and customers by providing a safe and clean store environment.

Maintains the stability and reputation of the store by complying with legal requirements.

Determines marketing strategy changes by reviewing operating and financial statements.

Completes store operational requirements by scheduling and assigning employees and following up on work results.

Compliance

Operates within controls and procedures to ensure the integrity of The Company.

Identifies and monitors risks within own department and area of responsibility.

Assists in maintaining a risk register, reporting discrepancies or areas of concern to management.

Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful, and irregular expenditure.

Provides a safe working environment, adhering to Health, Safety, and Environmental procedures, ensuring they are understood and practiced by the team at all times.

Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.

Customer Service Management

Maintains effective working relationships with customers (both internal and external) to provide the highest quality of services.

Represents The Company in meetings with relevant stakeholders.

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