Sales Representative, George

Maintain the company’s brand reputation and ethos in a professional manner at all times. Conduct an average of ten client calls per day, ensuring that a weekly call report is completed and submitted to the Sales Manager. Complete a client call planner and ensure it is repeated on a four-to-six-week cycle.Monitor sales performance and gross profit activities. Present and sell company products and services to existing and potential clients. Follow up on new leads and referrals generated through field activities. Provide product demonstrations to both new and existing clients. Identify and develop new business opportunities within existing accounts (upselling).Customer Relationship Management

Complete written service reports for clients where required, discuss them with relevant stakeholders, and submit copies to the Sales Manager. Ensure that staff training is conducted for all clients, and that all related administrative tasks are completed (e.g. training registers, training certificates).Build and maintain relationships with all key client stakeholders (e.g. Buyers, General Managers, Chefs, Contract or Area Managers). Provide prompt and professional service and assistance at all times. Assist with customer deliveries when required due to unforeseen circumstances. Advise customers on the most suitable products and their efficient use.Manage account services through quality checks and ongoing follow-ups. Perform technical installations, repairs and maintenance of equipment when required. Apply the company’s consultative sales approach by using hands-on service to enhance overall customer value. Provide after-hours emergency service to customers when required.Strengthen customer relationships through innovative products, demonstrations, regular service and ongoing training. Gain a thorough understanding of customer operations and develop tailored solutions as a specialist in advanced cleaning and sanitation processes. Communication and Feedback

Attend and actively participate in all sales meetings. Communicate information regarding competitor products, special account developments, and other relevant market intelligence to the Sales Manager. Assist in providing the Sales Manager with relevant service report data. Submit a weekly sales and technical report to the Sales Manager.Comply with Company Data and Communication Policies. Use prescribed templates where applicable. Meet all set and required deadlines. Administration Services

Support the Debtors Department by following up on outstanding payments when required. Ensure that all new clients complete the correct cash or credit application forms. Keep client contact information accurate and up to date. Manage product merchandising in the market and maintain brand image control (e.g. stickers, wall charts, etc.).Provide quotations to clients within 24 hours of a visit and ensure follow-up on all quotes. Ensure HSE standards relating to product supply are maintained at client sites. Perform stock management and stock-taking as required. Self-Development

Continuously improve product knowledge of chemicals, dosing equipment and cleaning systems. Stay up to date with industry developments and changes. Attend all company-provided training courses. Improve selling skills through self-study and continuous learning. EXPERIENCE AND QUALIFICATIONS

A minimum of three years’ experience in a similar sales environment is essential. Intermediate proficiency in Microsoft Office is preferred. Valid driver’s licence and own reliable vehicle. Excellent selling, presentation and bilingual communication skills (verbal and written). Strong interpersonal and negotiationskills.Excellent organisational and multitasking abilities. Strong problem-solving skills. Ability to meet deadlines. PERSONAL ATTRIBUTES

Healthy, positive and self-motivated. Patient, tactful, diplomatic and approachable. Able to remain calm in stressful situations. Good situational awareness. Respectful of confidentiality. A strong team player. Accurate, with strong attention to detail Create a job alert for this search #J-18808-Ljbffr