Customer Trainer, Germiston

Purpose of the role

The role is to train customers on our products and how to use it optimally. This position is a 6 month contract position with a possibility of permanency.

Responsibilities

• Call customers to schedule training.
• Conduct training at Customer premises
• Record all training done with participants.
• Maintain an on-going yearly record of training done with ACE customers.
• File all copies of Training registers.
• Ensure all store DC Hygiene file is up to date.
• Replacement of old or peeling merchandising when after conducting training.
• Identify competitor products in store and report findings to relevant Sales Representative.
• Ability to deal with pressurized and tough Retail environment.
• Extensive travel required with long periods away from home.
• Fit and healthy -be able to stand on their feet for long periods of time.

Minimum Requirements

• Grade 12
• Training/Skills Development Qualification
• 3 years on-site/client premises training or facilitation experience   
• Technical knowledge of chemical dispensing systems
• Understanding of hygiene and cleaning practices, equipment and products
• Willing to travel extensively.
• Current Driver's license - Own car essential
• Willing to work overtime, as and when expected by the company.
• Presentable, with excellent interpersonal skills.
• Strong verbal and written English communication skills.
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Competencies

• Attention to detail and high level of accuracy.
• Conduct skills audits and report on skills gaps
• Strong verbal and written English and Afrikaans communication skills.
• Strong implementation and execution skills.
• Good organizational and planning skills.
• Ability to make decisions rapidly.
• Ability to prioritize.
• Ability to work without supervision.
• Able to write and prepare documents.
• Can do attitude
• Work under pressure
• Must be able to submit to relevant SETA