Warehouse Supervisor, Germiston

Purpose of the Job The Warehouse Supervisor is responsible for managing and controlling the end-to-end picking function and inventory control within the warehouse. The role oversees a team of permanent and outsourced pickers, ensuring all processes are consistently followed, productivity targets are achieved, and customer orders are picked accurately and on time. This position plays a key role in maintaining discipline, driving efficiency, ensuring system-driven picking while maintaining safety, compliance and productivity standards paired with supporting the wider warehouse team to deliver a reliable and cost-effective service.

Key Responsibilities Operations

Supervise, guide, and support both permanent and outsourced pickers

Maintain a controlled, disciplined, and efficient working environment

Perform daily check-ins with staff on progress, productivity, and challenges

Ensure all picking is done according to agreed processes and warehouse standards

Verify that pickers follow system-driven picking and select stock from correct bays

Conduct random accuracy checks (item vs quantity) to maintain high picking accuracy

Ensure picking output meets required productivity targets

Work closely with warehouse planners to align picking with dispatch timelines

Ensure picking is completed on time to avoid delays, additional transport costs, and customer service issues

Monitor equipment (pallet jacks, handheld scanners, etc.) to ensure proper working conditions

Ensure all administrative processes within the picking area are correctly followed

Report daily on productivity, progress, delays, challenges, and accuracy levels

Maintain accurate documentation of staff performance and any deviations from process

Warehouse Supervision

Lead, train and motivate picking staff

Enforce company policies, Health&Safety regulations and disciplinary procedures

Conduct regular team meetings as well as toolbox talks and provide feedback for continuous improvement

Reporting&Documentation

Prepare daily/weekly reports on productivity, accuracy and inventory

Track KPIs such as order accuracy, picking timelines and stock discrepanciesMaintain documentation for compliance with internal and external audits

Health&Safety Compliance

Ensure adherence to occupational health and safety standards

Conduct risk assessments and implement corrective actions

Maintain a clean, organized and hazard free work environment

Housekeeping

Maintain a clean, organised and safe warehouse environment at all times

Ensure all aisles, picking area and storage zones are free obstructions and hazards

Implement and enforce daily housekeeping schedules for staff

Monitor compliance with hygiene and safety standards including proper disposal of waste and packaging materials

Conduct regular inspections to identify and address potential risks or cleanliness issues

Ensure tools, equipment and PPE are stored correctly and in good condition

Minimum Requirements

Grade 12 (Matric)

Diploma or Degree in logistics, Supply chain or related field (Preferred).

Picking experience within a warehouse environment

Some level of supervisory or team‑leader experience

Skills Requirements

Strong supervisory and people-management skills

Knowledge of WMS, MS office and inventory control practices

Good literacy and numerical ability

Strong planning and organizational skills

System-driven and process-driven mindset

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