Embroidery Digitiser (Supervisor), Johannesburg

Producing high quality custom embroidery graphics.

Creating high quality designs that are sensitive to aesthetics, while maintaining production and efficiency goals.

DUTIES & RESPONSIBILITIES:

• Receives orders from Sales Coordinator via e-mail or factory via mail or job card.
• Reads and interprets orders, following directions indicated on the order.
• Produce custom designs as specified on orders linked to defined product, decoration process and graphic concepts.
• Creating decorations that will meet the customer's requirements.
  • Checks and confirms spelling on all artwork.
  • Troubleshoots files and resolves digitizing art issues.
  • Liaises with Sales Coordinators to refine and edit digitized files as needed.
  • Creates designs with correct underlay and densities for the required article
• Uses knowledge of how fabric reacts to compensate for push & pull of different fabrics as necessary.
• Quoting and other Responsibilities
• Receive quote requests from local production and respond with quotation
• Manages orders and workflow to effectively meet all deadlines and delivery dates.
• Saves digitized files to appropriate network location and sends samples to the sample machine without delay.
• “First off” samples produced and edited (where necessary) before seal sample is created.
• Checks that the PPO stitch count and artwork stitch count matches after digitizing
• Assists with auditing and editing digitized files from various sources as needed.
• Conduct random checks on quality of product coming off the production line.
• Check score sheets and investigate reasons for low scores where appropriate.
• Ensure production levels are maintained and planned for the machines accordingly