Housekeeping Supervisor, Franschhoek

Experience and Skills:

• Minimum of 2 years of experience in a similar position within a 5 star luxury property
• Impeccable communication skills both written and verbal
• Must be computer literate
• Strong leadership skills with the ability to lead a team
• Strong training skills and experience
• Effective rostering abilities
• Controlling of expenses and inventories
• Ability to remain calm and professional under pressure
• Sustainable quality and attention to detail

Inherent Requirements:

• Degree or Diploma in Hospitality
• Valid driver's license would be advantageous
• High level of physical endurance
• Preference will be given to candidates from Franschhoek and neighbouring areas

Main Responsibilities:

• Provide direction, oversight and guidance to the Housekeeping team
• Implement and achieve daily team services and operational objectives
• Daily handovers and briefings with Housekeeping team
• Ensure hotel public areas are maintained and look impeccable
• Daily maintenance reporting and following up
• Rostering and leave planning
• Ensure that all Housekeeping Team members receive regular performance feedback and support their documented development plans
• Plans, prepares and executes on-going training initiatives for the Housekeeping team
• Monitor and control inventories for operating equipment, linen, stationary, guest supplies, cleaning supplies and uniforms to ensure par stocks are maintained and costs are controlled