Key Accounts Manager, Johannesburg

Our client is a prominent manufacturing company in South Africa, known for their commitment to quality and innovation. As they continue to expand their market presence, they are seeking a dedicated and experienced Key Accounts Manager to join their dynamic team. This role is critical for fostering strong relationships with key clients and driving business growth.

Key Responsibilities:

• Develop and maintain strong relationships with key clients.
• Understand clients' business needs and objectives to provide tailored solutions.
• Serve as the primary point of contact for key accounts, addressing queries and resolving issues promptly.
• Collaborate with internal teams to ensure timely and successful delivery of products and services.
• Identify opportunities to grow accounts and expand the client base.
• Prepare regular reports on account status and performance metrics.
• Negotiate contracts and agreements to maximise profit.
• Stay updated on industry trends and competitors' activities to identify new business opportunities.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience as a Key Accounts Manager or in a similar role within the manufacturing industry.
• Strong understanding of the manufacturing processes and industry dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts while paying strict attention to detail.
• Proficiency in MS Office and CRM software.
• Strong analytical skills and problem-solving abilities.
• Ability to work independently and as part of a team.