Receptionist, Johannesburg

MAIN PURPOSE

Answering of the switchboard and directing calls to correct the department or person.

RESPONSIBILITIES

General

• Data capturing- capture invoices that were invoiced the previous day from dispatch.
• Filling of invoices- done daily.
• Collection of PODS'- once a week from sales counter to send all POD'S, record all POD'S on system.
• Messages- make sure all messages are given correctly and a record is kept e-mail relevant person.
• POD'S or invoices requested must be recorded in a book and signed for by that person requesting them (copies should be made and original back in the file).
• Pull out all POD'S, stamp to certify that they are correct and sign.
• Telkom & Switchboard fault reporting- when there is a fault on one of the telephone line's report it by sending an e-mail or phone IT department at Head office.
• Assisting with POD's when requested by different departments.
• Ensuring filing is done correctly as per auditors requests.
• Assist with arranging couriers to collect envelopes that needs to be sent to HO.
• Assisting by receiving the public in a professional and friendly manner at counter.
• Attending to any and all ad-hoc duties required by management.

COMMUNICATE AND COMMUNICATE SOME MORE

KEY PERFORMANCE INDICATORS (KPI)

• Answering the switchboard 100% of the time.

• 100% Filing accuracy and tidiness

• Ensuring that invoices are received every day from dispatch and captured on system daily.

EDUCATION, TRAINING, SKILLS AND EXPERIENCE REQUIRED

Minimum Qualification: Matric/ Grade 12

Tertiary Qualification: Will be advantageous

Other;

• Good English, written and spoken
• Trustworthy
• Candidate must be very organized and able to prioritize tasks
• Ability to perform duties and deliberate speed and accuracy without immediate and constant supervision
• Candidate must be friendly, personable and able to build harmonious working relationships with clients, co-workers and general public
• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information
• Computer literacy