Inbound Call Centre Agent - Banking (3-month contract), Johannesburg
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0000 Johannesburg, South Africa -
Last edited: less than a month ago
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Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.
Qualifications and experience:
- Matric
- No less than 2 years' experience within banking / financial services customer care / inbound call centre
- BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics
- Clear credit record
- Clear criminal record
- Willing to work rotation shifts (8am - 5pm / 9am - 6pm / 10am - 7 pm). Alternate on Saturdays / Public holidays
- Basic and incentive
Skills:
- Communication
- Negotiation
- Objection handling
- Customer service
- Relationship building
Key performance areas:
- Attend to customer credit card queries
- Resolve queries in a timeous manner
- Overcome client objections
- Work towards reaching target
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Company nameIsilumko Staffing -
Job positionInbound Call Centre Agent - Banking (3-month contract)
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Inbound Call Centre Agent - Banking (3-month contract) has been posted in the Johannesburg Accounting, Financing & Banking category on Locanto.
If you’re looking for something similar, check out Level 2 Engineer/ Data Analyst - Certified in Citrix …, Johannesburg, Accounts Receivable Controller, Johannesburg or IFRS17 and Modelling Actuary (LIFE) in Parktown, also posted in Accounting, Financing & Banking. In total, we have 595 ads in Accounting, Financing & Banking in Johannesburg on Locanto classifieds.
Interested in more? Widen your search to view ads in nearby areas of Johannesburg. This includes Accounting, Financing & Banking in Bedfordview, Sandton and Randburg. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
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