South Africa
Head of Sales Operations & Client Delivery (Fleet & Mobility) in Pretoria - Image 1
Head of Sales Operations & Client Delivery (Fleet & Mobility) in Pretoria - Image 1
Enlarge image

Head of Sales Operations & Client Delivery (Fleet & Mobility), Johannesburg

Head of Sales Operations & Client Delivery (Fleet & Mobility), Johannesburg
Description

The Head of Sales Operations & Client Delivery owns the end-to-end execution after a vehicle/fleet  sale. This entails delivering on:

  • Client satisfaction, on time vehicle delivery and readiness, and lifecycle coordination

 

This is achieved by running people, processes, and partners smoothly, which include:

  • Commercial clients
  • Front End Sales
  • Billing and Finance
  • Workshop and Service teams
  • Logistics Partners

Ultimately this role is about owning post-sales operations for fleet & retail clients, ensuring vehicle readiness end to end, by coordinating and managing the different teams/individuals responsible for the execution at each phase of the post sale process. Someone who is execution and delivery focused, who will build standard operating procedures to elevate service delivery to the highest level.

 

Key experience, requirements and qualifications:

  • 7–12 years experience in Automotive operations / fleet / logistics / mobility
  • Strong exposure to: Vehicle registration & licensing (SA specific), Insurance coordination, Workshop & PDI processes
  • Experience managing teams
  • Excellent stakeholder management: Transporters, Government offices, Insurers, Workshops, Corporate clients

 

This role is based in Randburg. It will suit an execution focused service and/or delivery operations manager who goes beyond the desk admin and leverages teams and processes to deliver client satisfaction.

Highlights
Safety Tips
Be careful if you are offered a job on the spot.
1 / 10
More info about this ad

Head of Sales Operations & Client Delivery (Fleet & Mobility) has been posted in the Johannesburg Hospitality, Tourism & Travel category on Locanto.

If you’re looking for something similar, check out Need experienced waiters for Indian Restaurant in Kempton Park, Johannesburg, Porter with experience needed-Johannesburg, Johannesburg or Cresta Code A Motorbike Delivery Driver in Johannesburg, also posted in Hospitality, Tourism & Travel. Currently, there are 73 ads posted in the Hospitality, Tourism & Travel category in Johannesburg.

Interested in more? Widen your search to view ads in nearby areas of Johannesburg. This includes Hospitality, Tourism & Travel in Edenvale, Germiston and Bedfordview. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.