Dispensing Doctors & Pharmacies, Johannesburg, South Africa

Main Purpose of Job:

• The Dispensing Doctor Sales Representative is responsible for promoting and selling the company's pharmaceutical products to dispensing doctors, as well as independent and corporate pharmacies within their region.
• This role plays a crucial part in expanding the company's market share by building strong relationships with healthcare professionals and driving revenue growth.
• Success in this position requires a combination of sales expertise, in-depth industry knowledge, and exceptional relationship management skills.

Key Responsibilities:

Sales and Customer Engagement:

• Implement a sales strategy targeting dispensing doctors, along with independent and corporate pharmacies in the region.
• Conduct regular visits to these healthcare providers to present and sell the company's pharmaceutical products.
• Strive to meet and exceed set sales targets and business objectives.
• Manage product orders and ensure optimal stock levels in dispensing practices and pharmacies.

Relationship Building & Management:

• Build and maintain strong business relationships with dispensing doctors, pharmacists, and key decision-makers in targeted regions.
• Keep customers updated on product developments, changes, and industry insights.
• Address customer queries and concerns promptly to ensure satisfaction and long-term business relationships.

Market Intelligence:

• Monitor competitors by gathering market intelligence on pricing, product launches, marketing strategies, and sales tactics.
• Identify market trends and shifts in business practices that may impact sales strategies.

Reporting and Administrative Tasks

• Maintain accurate records of customer interactions, meetings, and key sales activities.
• Prepare reports on sales performance, market trends, and competitive insights for management review.
• Ensure adherence to company policies, industry regulations, and compliance standards.

Educational Initiatives

• Conduct training sessions and product demonstrations for dispensing doctors and pharmacy staff to enhance product knowledge and advocacy.
• Provide relevant product materials and resources to healthcare professionals to support informed decision-making.

Strategic Planning

• Participate in sales strategy meetings to discuss targets, new opportunities, and growth tactics.
• Collaborate with marketing and prescription teams to develop and implement product launch plans and customer engagement initiatives.

Minimum Requirements:

QUALIFICATIONS & EXPERIENCE:

• A bachelor's degree in business management, marketing, pharmacy, or any related field.
• Proven success in pharmaceutical sales; experience selling to dispensing doctors and pharmacies is an advantage but not required, as training will be provided for candidates without prior experience.
• Strong understanding of pharmaceutical products, industry trends, and regulatory requirements.
• Excellent verbal and written communication skills, with the ability to conduct engaging presentations.

SKILLS:

• Strong negotiation and sales skills.
• Excellent interpersonal and customer service skills.
• Ability to analyze sales data and market trends.
• Highly organized, with effective time management skills.
• Ability to work independently while also being a strong team player.

PERSONAL CHARACTERISTICS:

• Professional appearance and demeanor.
• Ethical, honest, and trustworthy in all business interactions.
• Resilient and able to handle rejection and setbacks.
• Results-driven, motivated to achieve targets and business growth

General Working Conditions:

• Standard business hours, with occasional evening or weekend work based on business requirements.
• Extensive travel within assigned territories.
• Regular use of technology, including tablets and smartphones.
• Professional business attire required when meeting with healthcare professionals.
• Work environments include dispensing doctors, independent pharmacies and corporate pharmacies.
• Physical demands include standing, walking, and distributing marketing material.
• Strict adherence to safety regulations and ethical business practices.
• The role requires 95% in-field engagement, with 5% office-based time for meetings

Travel

• A valid driver's license and the ability to travel extensively within the designated territory.
• Must have access to a personal vehicle for business travel.
• Travel involves long-distance driving and occasional overnight stays.